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Return & Exchange Policy

Free Shipping:
    • At Unimaker, we take great care in delivering your products to you, and we partner only with reputed national couriers such as Bluedart, Fedex, and Delhivery. 
    • SHIPPING IS FREE.
    • We do not do Cash on Delivery and hence all the orders pre-paid. 
    • Orders are shipped maximum within 72 hours. Please check product page for correct shipping times.
    • An email will be sent with tracking details once your order is shipped.

    Cancellations:

    • Orders can only be canceled before shipment
    • We will be able to accept order change or cancellation requests any time before we ship your order.
    • Unfortunately, we cannot cancel orders once the shipment is dispatched from our side.

    Exchanges:

    • Exchanges are accepted in the case of a change in sizing needed.
    • All Exchange Requests will incur a cost of INR 200 to process two-way exchange of Products.
    • If there is an error in sizing on the side of Unimaker, Unimaker will waive the INR 200 charges.
    • You can email us at anish@unimaker.in within 24 hours of receiving the wrong/damaged product. Please share all pictures of the product and package in your email along with your order number.
    • All exchanges are subject to the discretion of Unimaker.
    • We aim to process all exchanges within one (1) week. If you have any questions about your return, feel free to reach out to the Unimaker Care team at anish@unimaker.in
    • Exchanges, once approved will need an INR 200 payment before the exchange is processed unless waived

    Return:

    In the rare event, something goes wrong, here is our return policy:

    • We accept returns only if you have received a damaged product or a wrong product has been shipped out to you.
    • You can email us at anish@unimaker.in within 24 hours of receiving the wrong/damaged product. Please share all pictures of the product and package in your email along with your order number.
    • Unimaker care team will receive and review your return request. Upon approval, we will arrange for a reverse pickup at a time mutually agreed upon with you.
    • Once your return has been authorized, we'd be happy to process your refund via the same payment mode with which you made the purchase.
    • We will initiate the refund after we receive the item and it has gone through the necessary quality checks.
    • We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to the Unimaker Care team at anish@unimaker.in
    • All returns are subject to the discretion of Unimaker. But we're an easy-going and polite bunch of people.
    • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • India's #1 Orthopedic Brand
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    Simple Return & Exchange Policy
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